Things You Must Know About TikTok Global Shipping this 2025

If you are planning to order from a seller on TikTok and have second thoughts about whether they are legit or scams, you need to read this.

We are excited to share things you SHOULD note regarding TikTok delivery or TikTok global shipping.

1. Introduction

1) What is TikTok global shipping?

TikTok Global Shipping is a service that allows sellers from TikTok social media platforms or apps to deliver their orders to customers from different countries.

TikTok continues to soar on the social and online E-commerce platform. The company added this feature so sellers who want to sell internationally other than their local markets can ship.

TikTok Global Shipping promises safe and smooth international transactions. This service can encourage more sellers to sell to the global audience and increase their sales.

2) Available countries and regions

As of 2025, TikTok Global Shipping is available to many countries and regions worldwide, including major markets in North America, Europe, and Asia. This feature allows TikTok to attract more buyers to its store.

Some of the key countries where TikTok Global Shipping is available include the following:

• United States

• United Kingdom

• France

• Germany

• Australia

• Canada

• China

• Asia ( China, Philippines, Vietnam, Thailand, Singapore, Malaysia, South Korea, Japan, India, and Indonesia)

3) Shipping methods and delivery timeframes

TikTok Global Shipping offers three shipping methods to serve its buyers locally and internationally. You can select an affordable and favorable method based on how quickly you want it.

Standard Shipping

Most sellers and buyers prefer this method. Buyers pay a reasonable fee but must wait 7-30 days before they can receive their package. It offers a solution that can give a reasonable shipping cost and acceptable delivery time.

Express Shipping

By the term itself, it is the quickest service you can avail yourself of when you need your package urgently. Customers who can pay the express shipping cost can get their products quickly. In short, express shipping allows you to get your package at a higher price in 24-48 hours.

Economy Shipping

Economy shipping is reasonable when a buyer orders bulk for any item and can wait 30 days or more before receiving it. It is the cheapest option to ship.

The only problem is, delivery may take longer than the estimated time. The reason is, there are factors that affect the products’ ability to reach their destination.

2. Setting Up Global Shipping on TikTok Shop

Are you a seller looking for an easy and safe way to ship products to your buyers abroad? You need to discover and try TikTok delivery! The first step is to set up a seller account.

1) Step-by-step Account Setup Process

Create a TikTok Seller Account

Go to the TikTok seller center to create your account. Fill out the needed information on the form and complete the details. Then, you will go through a verification process. Once TikTok approves your account, you can list the items you want to sell.

Enable Global Shipping

Go to your account settings > warehouse settings and add your pick-up or return delivery address. Then go to the dashboard, look for Orders > Fulfillment settings > Shipping & delivery > TikTok Shipping, and select Switch.

You will complete the process by selecting “Seller Shipping.” You must finish filling out the shipping template and adding your logistics partner. You may choose free shipping or other options.

Add Products

After completing the global shipping setup, you can start listing. List all the items you will sell in your shop. Review and ensure that you abide by the international shipping rules. Then, you can start selling and marketing your store.

2) Required documentation and verification

You must submit the following to get verified:

• Proof of identity ( valid government-issued IDs)

• Applicable business registration papers

• Documents on local regulations and taxes

3) Shipping preferences configuration

Your shipping preference can be configured in TikTok Global shipping. You can set up the following from the dashboard:

• shipping rates

• choosing preferred carriers

• multiple shipping options

• delivery timeframe or estimate

4) Inventory Management Best Practices

Managing your inventory well is essential for an online business. If shipping worldwide, you must be on top of your inventory.  Below are some easy tips.

Monitor Stock

You can use a system that can organize and monitor your stock levels. If your stocks need replenishment, you must update and ensure you have enough or close the item in your listing.

Use Inventory System

An inventory system can help you in advanced ways. For example, it can prevent selling more than you have. It provides an overview of the low-stock products and when you need to replenish them. It can help you think ahead for your stock management.

Prepare for Busy or Peak Times

Many problems or delays can arise during busy seasons. Plan also with your supplier to guarantee you have enough products. You can even double or triple the stocks of the items with the highest sales. Order in advance and choose the correct shipping options.

3. Packaging and Shipping Requirements

1) TikTok’s Packaging Guidelines

TikTok delivery has specific packaging guidelines for all sellers when shipping out. It will ensure that the products will arrive at your customer’s doorstep safely and in best condition. The guidelines are simple and straightforward.

As a seller, you must follow these when shipping out:

Use strong materials

You can protect items during shipping if you use sturdy, high-quality packaging for the items. Especially for items that are fragile, it is prone to get damaged or break during transport.

Avoid too much packaging.

Heavy packaging can add costs to shipping. Use less, but safe packaging and help the environment by not using too much materials or waste.

Label the shipment or packages clearly.

You need to print the label clearly. The recipient’s address and contact info should be easy to read on the package.

2) Regulations on International Shipping

There are international shipping regulations for each country. It is a must for every seller to know them particularly on the country they are shipping to. Understanding these regulations is necessary to do away with any issues.

Here are a few standard regulations you must remember:

Item Restrictions

You must adhere to TikTok’s global shipping regulations if you sell dangerous materials. Some items, such as perishable goods and hazardous materials, cannot be shipped.

Customs requirements

Every package you ship will undergo customs. You need to provide customs declarations and necessary documents.

Import taxes

Import taxes may vary per category. Some products can be tax-free, but certain products may have import taxes and duties. Check the product codes and categories for tax reference.

Restricted Items by Region

At the same rate, different regions have specific prohibitions on products that sellers abroad can ship. If you are sending the items in the table below, check the regulations for each destination country. You need to adhere to their rules.

Some of the commonly-restricted items include:

Product Category	Product Examples
Flammable materials/explosives	Fireworks Gasoline Propane tanks Aerosol sprays
Pharmaceuticals or Chemical products	Pesticides Cleaning agents/chemicals Prescription medicines Laboratory chemicals
Products containing prohibited ingredients	Food products containing prohibited additives Cosmetics with banned substances like lead Dietary supplements with harmful ingredients Skin care products with restricted chemicals

3) Best Practices for Damage Prevention

Products undergo a lot of moving, can be stacked with other packages, and have rough handling for transit. To avoid damage during shipping, here are a few reminders for sellers:

Use cushion packaging for fragile items.

Bubble wrap or packing peanuts are the safest and cheapest materials to use for cushioning. They can secure fragile products during shipment.

Secure and seal the package.

Use strong masking or packaging tape when sealing the packaging. Strong tapes, like polyester film with strong adhesive properties, can hold the products well.

Mark it “Fragile”

One common way to put a package with handling instruction is a sign or tape it with “Fragile” or “This Side Up.” This tells the handlers to take extra care during the moving process.

4. Order Fulfillment Process

1) How to Process International Orders

Processing orders for overseas buyers may sound easy. But if not done correctly, it can make you lose your profit. It involves important factors and considerations.

We will summarize them for you:

Customer’s Order Confirmation

There are 2 major steps to this process: order verification and payment confirmation.

Is your customer’s order available? Sometimes, seller do not update their listing and stocks are not accurate. Do not replace or send items that they did not order. Check that all details are correct.

For payment, do you allow COD or Cash on Delivery? If you are not allowing COD, check if the payment gateway your customer used is successful to avoid shipping unpaid items.

Packaging the order

The right packaging can minimize the seller’s risk of loss. Use less but practical packaging. You may refer to the previous chapter on what type of packaging materials is good to use.

A common mistake is when sellers sell to other platforms and they use the same guidelines or do not adhere to rules.

When packing the items, check and follow the requirements set out by TikTok.

Product labeling

Use a label printer with ink that does not fade easily. Include all the necessary customs documentation to avoid delays or item disposal.

Attach the shipping label to the center or front part. The courier must see the full details so the label should be readable with the recipient’s name and address.

2) Tracking and Shipping Updates

Customers are always eager to know when their orders are coming. You must provide customers with a tracking number for monitoring their package.

TikTok global shipping tracking offers tools that allow sellers to update customers on the progress of their shipments. Sellers can regularly check for shipping updates to warn customers of any delays or problems in shipping.

3) Managing Customer Communications

We have three tips for the sellers:

Solve the language barrier

One communication challenge is the language barrier. Sometimes, Chinese sellers cannot communicate well in English. Sellers must note that effective communication is essential for maintaining customer satisfaction.

Respond at all times

As a seller, you must respond as soon as possible to your customer’s message or concerns. Do not wait for them to be frustrated because they can report you to TikTok’s support. Use language tools or translators to manage the barrier.

Be proactive

If any delays or issues occur, inform your buyers about it. If you provide excellent customer service, it will build trust and loyalty.

4) Handling Returns and Refunds

The seller and the buyer should have protection policies for the shipped items. Sellers must have a fair return shipping/refund policy in place. This effectively addresses any issues that happen during the shipment process.

To gain repeat customers, make the return process as simple as possible. Do not delay the refund if the returned items are still in its best condition. It is best to handle customer concerns quickly.

5. Common Shipping Challenges in TikTok Global Shipping

We know that challenges cannot be 100% avoided but can be minimized. We hope these guidelines can help you manage them.

1) Shipping Delays

Shipping delays can occur. Some uncontrollable circumstances include weather conditions, high shipping volumes, and customs due processes.

To avoid frustration to your buyers, provide reasonable delivery dates.  If they ordered in peak season, adjust your shipping setting. Inform any potential delays to customers as soon as possible.

2) No Transit Services

In some cases, transit services may be unavailable to specific regions. Some areas are unreachable due to logistics problems or restrictions. Be aware of regions with limited transit services and see if you can provide alternative solutions.

3) Tracking Problems

Tracking problems occur if the shipping carrier encounters challenges and tracking information is not updated promptly.  Use TikTok global shipping tracking for tracking management.

Check the status of your shipments regularly and communicate any issues with the carrier. Also, keep your customers informed if there are changes to their tracking information.

6. Tips for Sellers when using TikTok Global Shipping

Use the TikTok delivery to build a good relationship with your buyer. Selling takes hard work, and shipping requires the most effort. Here’s how to win the game using TikTok global shipping this 2025!

1) Set up your shipping rules or details correctly.

Be keen to details on your shipping details. Set it up accurately in your TikTok profile. Set up the shipping rates, preferred carriers, and delivery timeframes. Working on your profile correctly can avoid big problems with your customers.

2) Choose an accurate and offer more shipping methods.

Select a shipping method that can balance the cost and delivery time based on your customers’ needs. Offer multiple shipping options so your customer can select based on the urgency.

3) Prioritize the safety of your package.

Follow TikTok’s packaging guidelines to protect items during handling and transit. Use cushions and sturdy materials to secure packaging and avoid the risk of breakage.

4) Create a shipping policy for your buyers.

Simplify the rules but make it sensible. Outline your shipping policies with details on delivery times, refund or return procedures, and shipping costs. Make this information easy to understand and your customers can see it on your store’s page.

5) Provide support for your customers when tracking their packages.

Use TikTok’s global shipping tracking tools to monitor shipments. Always provide customers with real-time updates so they do not worry about their package. It will give them an impression that you are a reliable seller.

You can inform them about the shipping progress. You can send them an automated message explaining how to check their order status. Respond to their queries regularly.

7. Conclusion

The TikTok Global Shipping is a great tool when you want to make a name in the international market. Today,  it is a reliable platform for sellers desiring to reach out to worldwide audience.

Do you need help setting up your business on the TikTok platform? JustChinaIt can help you set up and connect with reliable logistics partners. We can also help you succeed so you can attract global customers.

Send us a message and we will help you make a great shipping experience for your international customers.